Certified Professional in Healthcare Information and Management Systems (CPHIMS) Practice Exam

Identifying the root cause of errors during parallel testing is crucial because it allows the healthcare organization to diagnose issues related to the new system's performance and functionality. This step is essential to ensure that the system operates effectively and meets the necessary requirements before full implementation. By thoroughly understanding the sources of errors—whether they stem from data migration, system configuration, or user interaction—the organization can devise appropriate corrective actions, which may include refining system settings, updating software, enhancing user training, or even reevaluating processes. Addressing the root cause empowers decision-makers to make informed choices based on evidence rather than assumptions, reducing the risk of future problems once the system is live. It also aligns with best practices in change management, promoting a careful and strategic approach to deploying new technology in a healthcare setting where patient safety and data integrity are paramount.